A 5-Star Airline, EVA Air, Does Not Have 24-Hour Customer Service Support
/EVA Air’s 24-Hour Customer Service Phone Number Doesn’t Exist
When you think of a 5-Star Airline, the first thing to come to your mind is excellent customer service support and you need a phone number to do that. I tried calling EVA Air for 2 days to reach a live person and failed, and so did my travel agent. This is because it looks like a 24-hour phone number doesn’t exist for EVA Air.
If you try calling EVA Air on their website, it asks you to pick your location and directs you to a local number where no one picks up the phone and it goes to voice mail. I tried calling number after number given to me by my travel agent or found on the EVA Air website. Some of them are: 416-598-8808, 281-209-0022, 800-695-1188, and many others. None of them worked.
One number (801-636-9417) seemed to be claiming to be EVA Air, but when you ask them to provide any sort of information, they hang up. I have a feeling that some of the numbers are scamming people, knowing that customers are looking to reach EVA Air and they can’t because there is no such customer service offered.
What I don’t understand is what are customers supposed to do when they are traveling EVA Air and get stuck in the middle of the trip or emergencies arise and need to contact EVA Air right away? It is possible EVA Air has a 24-hour support line, but they are hiding it and will only reveal it when people are stuck at the airport.
I have a video on this here: https://youtu.be/TfvmDmkROSo
If you happen to know EVA Air’s 24-Hour Customer Service number that works, please leave a comment on that video to help other fellow travellers.
